In short
- A personalised children's book from Vivlary comes in two formats: digital, read online, and printed hardcover.
- The printed book includes the digital one, and if you buy the digital book first you can order the printed one later and pay only the difference.
- Either way you see a free preview before you pay, and for the printed book you approve the whole book before it is printed.
- If there is a mistake on our side we correct it or reprint free of charge, and if we cannot put it right we refund in full.
A personalised children's book is made on Vivlary from the photos and the names of the people who will be in it, and you order it in one of two formats. You read the digital book online, in your account. The printed book is a hardcover, printed just for you, posted to your address, and it includes the digital book too.
With either format of a personalised children's book, you see a free preview first and decide afterwards. Below you will find what each format includes, what it costs and what applies if something is not right.
A digital or printed personalised children's book?
In a personalised children's book, the story, the pictures and the dedication are the same in both formats. What changes is how the book reaches you. Digital or printed, then? It depends on how you will read it.
The digital book suits you when you want the personalised book in your account soon, to read on screen. The printed book suits a present that will be unwrapped, kept on the child's shelf and read again at bedtime. You do not have to decide at the start: you choose after the free preview.
What do you get with a digital personalised children's book?
You read the digital personalised children's book online, in your account on Vivlary. The account needs no password: we ask for your email only when you order, and we send a code to it.
If you later want a copy on paper, you order the printed book and pay only the difference. So you can start with the digital version of the personalised book and lose nothing.
What is the printed hardcover book like?
The printed personalised book is a hardcover, portrait, 21 × 29,7 cm, with 24 pages. The first page is the dedication, then come 22 pages of story, and the last page closes the book. It is printed one copy at a time, just for you, and posted to the address you give us.
Before it is printed, you see the whole digital book and approve it. Until that moment, the printed order can be cancelled free of charge. The delivery cost and time are shown before you pay. If the personalised book is meant for a birthday or a holiday, allow time for printing and post.
How much does a personalised children's book cost?
A personalised children's book has one price for each format, VAT included, with no extra charge for the story:
- Digital book: €12.40.
- Printed hardcover book, which includes the digital one: €43.40.
- A free preview before you pay: the cover, the first three pages and two pages from the middle, with a watermark.
- For the printed book, the delivery cost is shown before you pay. The two formats are compared side by side on the prices page.
What if something goes wrong with a personalised children's book?
Because the digital book is delivered at once and the printed book is made for one customer, there is no refund on a personalised children's book for a change of mind. That is what the free preview before you pay is for. The guarantee covers our own mistakes:
- Digital: if there is a mistake on our side, a typo, a grammar mistake, a wrong name or a faulty picture, we correct it and issue the book again free of charge.
- Printed: if it arrives damaged, badly printed or with a mistake of ours, or does not arrive, we print and send a new copy free of charge. If we cannot put it right, we refund in full.
- A mistake you typed and approved: one free correction of the digital book within 14 days, and a corrected reprint at cost price.
- All the details are in our guarantee. When you are ready, start a book for a child, or first read how a personalised book is made.
Frequently asked questions
Can I buy the digital book now and the printed one later?
Yes. If you buy the digital book first, you can order the printed one later and pay only the difference.
Does the printed book include the digital one?
Yes. With the printed book you also get the digital one, to read online in your account.
Can I cancel a printed order?
Yes, free of charge, until you approve the whole digital book. Once you approve it, the book is printed.
When will the printed book arrive?
The delivery cost and time are shown before you pay. For a birthday or a holiday, allow time for printing and post.